Inbound.
Standalone reply handling and meeting booking engine. Every reply, every channel, one inbox — with AI sentiment classification, objection sub-typing, auto-prioritization, AI-drafted responses, and automatic meeting booking on the right rep's calendar.
Three layers that turn reply chaos into pipeline.
Capture
Every reply across email, SMS, WhatsApp — captured and surfaced in one unified inbox. No more chasing threads across five tools. If a prospect responds anywhere, it ends up here.
Classify
Every inbound message gets AI-classified the moment it arrives — sentiment, intent, and objection sub-type (price / timing / authority / fit / trust). Your team instantly knows what's hot, what's warm, and what to skip.
Close
AI drafts context-aware replies. Meetings auto-book to the right rep's Google Calendar. Two approval modes let you dial autonomy up or down based on how much you trust the AI in that moment.
Eight capabilities that replace an entire support function.
Unified inbox
Email (Resend), SMS + WhatsApp (Twilio) — every inbound message from every channel in one sortable, filterable, searchable inbox.
AI sentiment + intent
Every reply auto-classified: POSITIVE / NEGATIVE / NEUTRAL / MEETING_INTENT / OBJECTION. Zero human work required.
Objection sub-typing
When an objection is detected, AI further classifies it: PRICE, TIMING, AUTHORITY, FIT, TRUST, or OTHER. Your reps see exactly what they're up against before they reply.
Hot / Warm / Cold sorting
MEETING_INTENT floats to top (hot). POSITIVE + OBJECTION stack next (warm). NEUTRAL + NEGATIVE drop to bottom (cold). Your most convertible conversations are always one click away.
AI-drafted suggested replies
Every inbound message gets a context-aware reply written in advance — using conversation history, scan findings, and the objection sub-type. One-click approve or quick-edit.
Auto-booking with Google Calendar
When MEETING_INTENT is detected, the platform creates the Meeting record, finds a slot on the assigned rep's calendar, and sends the invite — all without a human lifting a finger.
Two approval modes
Manual (every message reviewed before send) · Semi-Autonomous (AI sends routine replies and always flags objections + edge cases for you). Move from one to the other as trust builds.
Safety guardrails
Never auto-reply to NEGATIVE sentiment. Bounce + complaint tracking keeps senders off bad addresses. Unsubscribe links auto-injected. No surprises, no reputation damage.
The actual screens your Inbound engine runs in.
A tour of the reactive side of the platform — from visitor tracking through the unified inbox and AI-drafted replies to closed-loop analytics.
The reactive-side cockpit.
Top-line KPIs for the inbound function: conversations in queue, unread count, replies received, meeting-intent signals detected. Know in one glance whether your inbox is healthy or overflowing.
Your inbound operation is visible and measurable — not a black hole where hot leads go to die.
See who's on your site — before they even reply.
Anonymous visitors identified by IP + behavior signals, matched against your ICP and existing prospect database. Track which pages they view, how long they stay, and which pricing tier they lingered on.
Catch warm prospects at the moment they're researching you — not weeks later when they finally email. First-mover advantage, every time.
Every reply — sorted by how likely it is to close.
Unified inbox across email, SMS, and WhatsApp. Every conversation tagged with AI sentiment (Meeting Intent / Positive / Objection / Negative) and auto-prioritized hot → warm → cold. Search, filter, sort by unread, or drill into any thread.
Your reps stop guessing which 3 replies (out of 40) to open first. The hottest conversations are always at the top.
Every thread, already replied to.
Click into any conversation — see the full history, the detected sentiment + objection type (e.g. "OBJECTION · PRICE"), and a pre-drafted AI reply ready to approve, edit, or reject. The reply uses conversation context + scan findings + your agent's tone.
Your best closer is already in every conversation. Your reps just click Approve on 90% of replies — and spend real time only where nuance matters.
Know what's converting — and what isn't.
Reply volume over time. Sentiment breakdown (how many hot / warm / cold). Time-to-first-response by channel. Meeting-book rate from inbound. Which objections come up most often, and how often you overcome them.
Every improvement to your messaging is measurable. You're not guessing; you're iterating with data.
Dial up autonomy only when you trust it.
Per-agent approval mode: Manual (you see everything before it sends) or Semi-Autonomous (AI sends routine replies and always flags objections + negative for you). Plus guardrails: never auto-reply to negative, bounce + complaint tracking, unsubscribe enforcement.
Start cautious, scale autonomy as trust builds. No "oh no the AI sent that" moments — ever.
From 40 replies a day to 40 approvals — in a week.
Connect your channels
OAuth into your email domain via Resend. Add Twilio credentials for SMS + WhatsApp once. Each rep connects their own Google Calendar. Ten-minute setup.
Set your approval mode
Start on Manual — review every AI-drafted reply. Once you've seen the quality and built trust, switch to Semi-Autonomous per agent.
Let replies land in one place
Instead of Gmail + WhatsApp Business + SMS + LinkedIn separately, every inbound message lands in the unified inbox, sorted by heat and pre-drafted with a suggested response.
Approve, book, close
Click Approve on the draft reply or let AI send it. Meetings book themselves to the right rep. Your team spends their day on the 5% of conversations that need human nuance — not the 95% that don't.
Built for teams drowning in inbound.
Teams losing replies to inbox chaos
You know you have warm leads buried across tools, but no one has time to triage. Inbound sorts every reply by heat the second it arrives — nothing gets missed.
Founders replying at midnight
You're the bottleneck because only you know how to reply to every kind of question. Train the AI once, switch to Semi-Autonomous, get your evenings back.
Sales teams with slow response times
Studies show response time is the single biggest predictor of close rate. AI-drafted replies cut time-to-first-response from hours to minutes — every single time.
International teams across time zones
Your prospect replies in Arabic at 3 AM your time. AI detects the language, classifies intent, and drafts a reply in their language — so you're not losing 16-hour windows to sleep.
Where reply volume is the bottleneck, not the product.
High-volume outbound teams
If you're sending 1,000+ outreach messages a week, you're getting 50–100 replies that need handling. Inbound turns that firehose into an organized queue your team can actually work.
E-commerce & DTC brands
Customer-service inquiries across email, SMS, WhatsApp, Instagram. Unified inbox + AI classification separates "where's my order" from "interested in bulk" from "refund request" — routing each to the right workflow.
SaaS & Software
Trial replies, pricing questions, integration queries, feature requests. AI intent classification gets each reply to the right rep (AE, CSM, or support) instead of everything piling in one shared inbox.
Professional Services
Prospects reply with objections (price, timing, scope, fit). Objection sub-typing lets your team respond with the right framing — every time.
Real Estate & PropTech
Inbound inquiries from multiple listings + channels. Auto-booking on the assigned agent's calendar means a qualified lead goes from "I'm interested" to "meeting scheduled" without a human involved.
Financial Services & Fintech
Regulated replies where humans must review before sending. Manual-approval mode + safety guardrails keep you compliant while still 10x-ing your response speed.
Every channel pre-wired. Your calendar, your CRM.
Stop losing deals to slow replies.
14-day free trial, no credit card required. Or book a 30-minute call — we'll walk through the live platform and tell you honestly whether Inbound fits.